Terms of use

This website is managed by A Day’s March Shirts & Staples AB (hereinafter referred to as A Day’s March or We), company registration number 556947-8745, Regeringsgatan 86, 111 39 Stockholm, Sweden.

Condition for returns

Please note, all items must be returned in their original condition – clean, unworn and with all tags attached – together with the returns form. For hygiene reasons, swimwear and underwear are non-returnable and shoes must be tried on a carpet surface until you have decided to keep them.

Returns

A Day’s March offers a 14 day return policy. Any product that you return must be in the same condition that you received it and in the original packaging. Refunds for debit/credit card purchases take approximately 5-10 business days, depending upon the bank. 

Also, we would kindly ask for our customers to give reason for the return to help us improve in the future.

How to return your shipment

1. Place the item/items in the original box in their original packaging together with the Delivery Note.

2. Attach the Return Label on top of the package and hand it in at your nearest PostNord/DHL/UPS Service Point or call the courier to make a booking. Make sure to remove/cover the original address label.

Outside of the EU

For our customers returning/exchanging items outside of the EU, the two copies of Commercial Invoices that came with the order needs to be signed and attached with the shipment.

Exchanges

Unfortunately, we cannot administrate exchanges of items purchased online. If you want to make an exchange, please return the item/items and place a new order online.

Payment

We accept Visa, MasterCard and American Express. Payment is debited from your card at time of dispatch. You can also choose to pay with PayPal and Klarna (currently only offered in Sweden).

Invoice payment

In cooperation with Klarna for Sweden. A fast, minor check will be run to confirm your personal information and accept your purchase. You have 14 days to fulfill the payment, otherwise a delay fee will be added. When using invoice payment your shipping address needs to be your registered residence.

Getting a refund

As soon as we have received your return – we will make the refund. Please note that it takes up to 10 working days for the money to arrive back to your account depending on chosen Payment Method.

Questions regarding web orders:

customercare[at]adaysmarch.com

Send returns

A Day’s March Shirts & Staples AB
Södra Larmgatan 13
411 16 Göteborg
Sweden

Sale

Sale items are not exchangeable, but you can return your purchase within 14 days for a full refund.

Order Tracking

All orders are fully traceable. Visit postnord.se and fill in your tracking number to see the location of your order and get the latest shipping status. Swedish orders are shipped with DHL. You will receive an email with a tracking number and other information once your order is submitted.

Complaint Rights

You, as a consumer, always have the right to return defective goods within three years from purchase, provided you make us aware of the defect within a reasonable time frame after the defect of the item has been discovered. Returns made within two months of discovery of the defect are always considered to have been returned within a reasonable period of time. In case of defective products, we will provide a full refund of the purchase price provided that above terms have been met. For a product to be considered defective, the defect must have occurred before it was sold. If you return a defective product within six months from the date of sale, the defect is deemed to have occurred before it was sold, unless we show that this is not the case. If the return is made more than six months past the sale, you are required to provide proof that the defect occurred before the date of sale.